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Beatrice Glaviano Ӱԭ26, a nutrition sciences major, offers her guide to brain-boosting foods for end-of-semester study sessions.
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Mike Scharfenberg Ӱԭ20 says his professors taught him to focus on the small details, in his coursework and in his quest for an internship and a career in the field, and the lesson has paid immediate dividends.
April 17, 2020
When Mike Scharfenberg Ӱԭ20 was seeking an internship with the , competing with close to 3,000 people for the position, he thought about what his sport management professors told him about being resourceful and finding a way to stand out.
Paying attention to even the smallest details and making personal connections, they told him, make a difference in the field of sport management, particularly in the quest to attain an internship or a job.
In a final round of interviews with the Yankees, Scharfenberg heard everyone describing themselves as hard workers. He didnӰԭt go that route.
ӰԭI like to say that I make an impact, that I want to leave a legacy wherever IӰԭve been, and I try to make it known that I was there,Ӱԭ he says.
He landed the internship, Ӱԭa dreamӰԭ for a lifelong athlete, sports fan Ӱԭ and Yankee fan. He spent last summer working in ticket sales for one of the premiere sports franchises in the world, making 120 cold calls a day, creating personal connections with potential customers because, he says, ӰԭIӰԭm not selling a ticket. IӰԭm selling an experience.Ӱԭ
When he needed a quick break from the calls, heӰԭd walk out of his office, take two turns, and stare out into the expanse of the empty stadium.
He loved it.
Now, Scharfenberg has realized a new dream: last month he was hired as an inside sales representative by the , a position he selected from six job offers he had received. He plans to move to D.C. shortly after he graduates, and heӰԭll begin his position in June.
Scharfenberg says the lessons he learned at the University helped him get to the Big Leagues. ӰԭThrough the various courses I took, I developed outstanding time management, verbal and non-verbal communication and problem-solving skills,Ӱԭ he says.
His sport management professors urged him to be creative, whether tackling an assignment or a major project. TheyӰԭd give him ideas but, he says, they let him figure out how best to get there. That pushed him to strategize as he began his job search last fall.
He knew he wanted to work in , so he searched for and found the names of the sales managers at teams across the league. He messaged them on , letting them know he was a college senior, that he had interned with the Yankees, and that he was the project manager in sales for , a startup founded by another of his mentors, Rob Thompson Ӱԭ90, director of development for the University of New Haven.
Scharfenberg asked each sales manager if they would Ӱԭhop on a quick callӰԭ with him so he could learn more about their sales department.
Almost every one of them said yes.
ӰԭNobody else was doing that,Ӱԭ he says. The messages led to phone conversations, interviews with MLB teams, and, later, multiple job offers.
His interview with the Nationals lasted seven hours, including three hours of cold calling sales leads so the leadership team and sales manager could hear how he and all the others interviewing communicated. On the calls he told the prospective clients, ӰԭItӰԭs my first week here. IӰԭd love to hear your experience from this World Series run. As a Connecticut guy, I didnӰԭt really get to feel that. Tell me how it felt.Ӱԭ
He could feel the connections he was making. ӰԭYouӰԭve got to get the juices flowing and get people to relive their memories,Ӱԭ he explains.
Scharfenberg says the circuitous journey he took to get to this point makes the outcome that much sweeter.
He grew up in Newtown, Conn., a two-sport athlete in baseball and basketball, and decided to pursue a degree in physical education at . Three years in, he realized teaching was not what he wanted to do. He left school and took a job selling memberships at , and he knew in the first five minutes that sales was his calling.
His investigation into degree programs in sport management programs ultimately led him to the University of New Haven, and he was quickly sold on its stellar reputation and how it would enable him to study the business side of sports.
ӰԭThe University of New Haven was everything I could have hoped for Ӱԭ and more,Ӱԭ he says. He loved the departmentӰԭs emphasis on experience-based learning. He went after every opportunity, and his professors noticed his drive right away.
ӰԭMike has been focused on his future from the first day I met him,Ӱԭ says Ceyda Mumcu, Ph.D., associate professor of sport management. ӰԭHe understood the importance of hard work and recognized the relationships between what we as faculty do in class and how it would help him build a successful career. He took every assignment as an opportunity to build himself and prepare for the industry.Ӱԭ
She says Scharfenberg made Ӱԭan incredible impression within the Yankee organization. His supervisor said Mike performed beyond their expectation and made the job look easy, while also lifting up his fellow sales associates and supporting the group for the collective goal.
ӰԭHe relentlessly works, builds skills, and establishes relationships,Ӱԭ Dr. Mumcu continues. ӰԭI admire his passion and work ethic. It is no surprise to see him landing a job with 2019 World Series Champion Washington Nationals.Ӱԭ
In her classes, Kimberly Mahoney, Ph.D., CVP, associate professor of sport management, urges her students to be proactive and to take ownership of their education and career, and she says thatӰԭs exactly what Scharfenberg did.
ӰԭMichael is eager to learn, and his work ethic is second to none, but he is particularly adept at networking and creating opportunities,Ӱԭ Dr. Mahoney says. ӰԭWe helped to provide the foundation through his education, but he took charge, developed the skills, and made it happen.
ӰԭHe developed transferrable sales skills through his work with Club 24 Concept Gyms, which opened the door for his sales internship with the New York Yankees, and his work interning with the Hartford Yard Goats,Ӱԭ she continues. ӰԭThen, his proactive networking and engagement created meaningful connections throughout the industry, which directly resulted in numerous interviews and job opportunities.Ӱԭ
"Sports are about hope, it gives people a common reason to unite and come together." Mike Scharfenberg '20
Scharfenberg says he chose the Nationals from among his numerous job offers because he was Ӱԭblown away by the leadership team.Ӱԭ He knew heӰԭd learn from them and have opportunity for career growth. He is already shaping a five and a 10-year plan. Though heӰԭs still a Yankees fan, he loved the NationalsӰԭ scrappiness and the fight they showed throughout their championship run.
While the world has changed significantly in the short time since he accepted the job Ӱԭ with the coronavirus pandemic and with the baseball season on hold Ӱԭ Scharfenberg says he is confident that when sports do return, he will be able to remind his prospective clients about all that sports Ӱԭ and baseball Ӱԭ gives them and their clients.
ӰԭSports are about hope,Ӱԭ he says. ӰԭIt gives people a common reason to unite and come together.Ӱԭ
He is looking forward to getting to work. ӰԭIӰԭm excited for the opportunity to continue my growth as a young professional by learning from some of the top sales executives in the sport industry,Ӱԭ he says. ӰԭI canӰԭt wait for that first moment, walking into the stadium and saying Ӱԭthis is the start of it.Ӱԭ IӰԭm ready to get going.Ӱԭ
The Charger Blog
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