The Charger Blog

A Mission to Make a Positive Impact on the Law Enforcement Profession One Training Program at a Time

The University of New Haven杏吧原版檚 Center for Advanced Policing, led by retired New Haven Police Department lieutenant Lisa Dadio, M.S., M.S.W., is at the forefront of offering programs that bring police officers close together, while building relationships between departments and the communities they serve.

October 20, 2021

By Jackie Hennessey, Contributing Writer

Image of UNH campus.
The University of New Haven's Center for Advanced Policing is committed to making a long-lasting and far-reaching impact on the field of law enforcement.

It was one of the very first exercises in a new training program for members of the .

The command staff 杏吧原版 the former chief, lieutenants and sergeants 杏吧原版 were asked to fill in the blanks of the statement 杏吧原版淚 am _______ but I am not _________.杏吧原版

杏吧原版淚 remember vividly what I said, says Sergeant Shayna Kendall, the department杏吧原版檚 Deputy Commander of Training, of the session presented by the University of New Haven杏吧原版檚 Center for Advanced Policing. "'I am a strong, intelligent black woman but I am not angry.' That came from such a deep place when I said it, I didn杏吧原版檛 even know the effect that it had on me.杏吧原版 She says that being confident and using her voice to speak out has often been interpreted as anger.

Lisa Dadio, M.S., M.S.W.
Lisa Dadio, M.S., M.S.W.

杏吧原版淚t was liberating to speak the truth of what it is you feel,杏吧原版 she says, just as, she says, it was freeing to hear what her colleagues shared about who they are and often what they are presumed to be.

杏吧原版淲e lose sight of each other, and every one of us is having a struggle or trying to overcome something. We talk about job, community; we talk about the next call. Rarely do we say 'tell me about you.'杏吧原版

Sergeant Kendall recalls another member of the department saying, "I am a police officer, but I am a black man first," she says. 杏吧原版淗e started talking about how everything is seemingly good when he dons his uniform, but when he is outside his uniform, when he杏吧原版檚 in gym clothes or a hooded sweatshirt, and he goes to certain towns, he杏吧原版檚 reminded of just who he is.杏吧原版

杏吧原版淵ou could almost feel his words vibrating in the room,杏吧原版 Kendall says.

杏吧原版榃e all have biases without realizing they杏吧原版檙e biases杏吧原版

Bridging gaps that exist among police department members and between the police department and the communities they serve is at the heart of the training program developed by David Schroeder, Ph.D., Acting Dean of the Henry C. Lee College of Criminal Justice and Forensic Sciences, for the University杏吧原版檚 Center for Advanced Policing. The Center works with law enforcement agencies across the state and the country helping to identify and provide guidance on new and better practices in policing.

杏吧原版淎s a forward-thinking police department we杏吧原版檙e always looking for ways in which we can have better relationships with our community, whether it杏吧原版檚 officers from the city themselves holding community events or putting boots on the ground and having conversations with people, conversations that we need to have to promote the change we are consistently trying to cultivate in the department itself,杏吧原版 Sergeant Kendall says.

This training program homes in on 杏吧原版渢he ways you treat a person because of their traits, behaviors and values, and how we all have biases without realizing they杏吧原版檙e biases,杏吧原版 says Lisa Dadio, M.S., M.S.W., director of the Center for Advanced Policing and a senior lecturer in the Forensic Science Department of the Lee College, who spent 16 years in the New Haven PD detective division, rising to the rank of lieutenant.

杏吧原版淲hether it杏吧原版檚 the way a person dresses or an accent they have or the neighborhood they grew in we may automatically make assumptions. It杏吧原版檚 about being aware of those assumptions and how they may impact how you interact with a community member and vice versa.杏吧原版

Sergeant Shayna Kendall
Sergeant Shayna Kendall (Courtesy of Maya McFadden, New Haven Independent).
杏吧原版榊ou can forever change how a person feels about law enforcement杏吧原版

Acting New Haven Police Chief Renee Dominguez 杏吧原版01, 杏吧原版20 M.S. said the training provided an important space for department members to talk frankly.

杏吧原版淢any times we don杏吧原版檛 discuss, unpack, and have difficult conversations about biases,杏吧原版 she says. 杏吧原版淭hese conversations allow for growth and self-reflection, both of which allow for better police-community relationships, but also better relationships within the police department.杏吧原版

In the training, participants work on active listening and communication skills, thinking a lot about word choice and the weight even seemingly simple words can have, Dadio says. 杏吧原版淪aying 'you' people instead of 'people杏吧原版 changes a sentence杏吧原版 and can change the tone and dynamic of a conversation. When officers go out on a call, something bad has happened. It could be a car accident, or a house was broken into, or something worse. By showing compassion, by listening and showing respect, you can forever change how a person feels about law enforcement.杏吧原版

杏吧原版楢 way to bring the gap with the community杏吧原版

The training came about in the aftermath of the death of George Floyd when former New Haven Police Chief Otoniel Reyes 杏吧原版14 MPA reached out to the Center to discuss a training program to build a better relationship between the department and the New Haven community, Dadio says.

The training gave officers time to have uninhibited conversations, explains Sergeant Kendall. 杏吧原版淣ot only is this a way to bridge the gap with the community, but it杏吧原版檚 also a way for our colleagues to see 'Wow, this is my brother or sister in blue, and I didn杏吧原版檛 know this affected them in the way that had,'" Kendall says. 杏吧原版淒erek Chauvin (the police officer convicted in the death of George Floyd) left a stain on the police, and what he did left a stain on my life. I got to talk about how important that is to me as a black woman in law enforcement.杏吧原版

Dadio, Dominguez and Kendall say the training was well received by the command staff and recruits, but they said that some field training officers, who work the streets training new officers, wanted the training to reflect more of what they 杏吧原版渉ave to deal with on a day to day basis, how that affects them, and how they can navigate those feelings as they work with the community,杏吧原版 Kendall says.

杏吧原版業 want you to hear me and to help me杏吧原版

An updated and expanded training program will be offered to additional New Haven police officers in 2022, and the program will be replicated in other cities and towns in Connecticut.

Lisa Dadio, M.S., M.S.W.
Chief Renee Dominguez 杏吧原版01, 杏吧原版20 M.S. (Peter Hvizdak / Hearst Connecticut Media).

Since taking over as director of the Center for Advanced Policing a year ago, Dadio has developed an array of training programs tailored to the needs of different law enforcement agencies.

In 2022, the Center will hold a week-long regional detective training with state杏吧原版檚 attorneys, forensic lab staff, and other experts in the field 杏吧原版渢o update detectives on processes and how to make the process better,杏吧原版 Dadio explains. 杏吧原版淢y goal is to improve law enforcement one training program at a time.杏吧原版

Sergeant Kendall says when officers go out on calls, they have to continually find ways to make connections in a fast-paced, highly complex and demanding job.

杏吧原版淧eople want to be heard and want to know you care,杏吧原版 she says. 杏吧原版淚t杏吧原版檚 part of procedural justice. 'I杏吧原版檓 having this issue, and I don杏吧原版檛 want you to come and just handle it. I want you to hear me and to help me.' We can only do that when we self-reflect and correct things that prevent us from making those connections with people. I think the training program did a really good job of helping us do that.杏吧原版